Our reputation for integrity has been built on over 30 years of trading and we would not harm this by treating a client unfairly over a guarantee claim. We would hope that one of the reasons we were chosen to carry out the work initially was because of our reputation for honesty.
Hi David, “Thank you for your generosity. You are an honest and true gentleman who treats his customers with respect and bends over backwards to resolve any issues. We would not hesitate to recommend you. Again, thank you”.
Ian, Derbyshire. Comments taken with permission from an e-mail following a guarantee claim.